Are adjusters in Kentucky allowed to represent both parties in a dispute?

In Kentucky, adjusters are required to represent only one party in a dispute to avoid conflicts of interest. This principle ensures that the adjuster's professional integrity is maintained and that they can provide unbiased evaluations and settlements. By representing only one side, the adjuster can focus on the best interests of that party, whether it be the insurer or the insured.

This restriction helps to preserve the trust and confidence of all parties involved, ensuring that the adjuster acts ethically while minimizing any potential for disputes arising from perceived bias. Maintaining a single-client focus aligns with the regulatory expectations that govern the conduct of insurance adjusters in Kentucky, ultimately fostering a fair claims process.